Connected systems.
Work that moves forward.
We connect your CRM, finance and operational platforms so information moves with the work. Revni designs and builds the interfaces, data mappings and recovery paths behind dependable system handoffs.
Discuss your integrationExplore what we connectRecord matched · Update acknowledged
Failed connection? Retain, retry and reconcile.Where does the
handoff break down?
Start with the business task and the systems involved. A useful integration removes a specific gap while keeping the tools that already work.
Keep useful platforms.
Connect the work between them.
We build integrations around the records, decisions and handoffs your teams rely on. The scope can cover one connection or a coordinated exchange across several systems.
Business systems
Connect the process across teams.
Link the platforms that support one business process, so an approved change can reach the people and systems that depend on it.
Process boundaries · Record ownership · Connected handoffsCRM integration
Keep customer information in context.
Connect enquiry capture, qualification and customer activity to your CRM. Agree which records can be created or updated and how existing customers are matched.
Customer matching · Activity updates · Approved fieldsERP & finance
Carry approved information into operations.
Connect finance, inventory and operational platforms with field mapping, validation and reconciliation. Keep rejected updates visible to the team responsible for resolving them.
Account records · Operational updates · ReconciliationAPIs & data integration
Make the exchange dependable.
Build against supported interfaces, transform data into the required format and handle authentication, versions and duplicate updates. Connect existing services or develop an API where the scope requires it.
REST & GraphQL · Data mapping · Versioned interfacesAgree what moves.
Know which system owns it.
A connection starts with business rules. We define the source of truth, matching rules and permitted changes before choosing how to transport the data.
Record identifier + change version
Accepted update + acknowledgement
Match and validate before sending. Confirm delivery from the destination’s response.
Ownership and direction
Ownership can differ by field. Agree which system wins when values conflict, which changes may flow back and who can approve a correction.
Timing and dependencies
Agree how fresh each business task needs its data to be. Scheduled updates may be sufficient; event-driven processing suits work that needs a faster handoff.
Mapping is more than matching field names.
Define formats, required values and stable record identifiers. Missing or inconsistent data needs an agreed resolution before it creates a partial record downstream.
A failed connection
needs a next step.
If finance cannot accept the update above, keep it pending. Your team needs a clear route to recovery, with an owner for anything that cannot be resolved automatically.
Pending until acknowledged.
Retain the record, recover the connection, confirm the result.
Retain the update
Keep the approved data, version and stable event identifier so the original work is not lost.
Retry within agreed limits
Use controlled retries and duplicate-handling rules. Send unresolved failures to a named owner.
Reconcile the result
Check the acknowledgement and surface mismatches. Give operators enough context to investigate or replay safely.
Visibility without unnecessary exposure
Agree alert thresholds, log retention and access. Record the context needed to investigate without copying sensitive information into every log.
Keep pace with vendor changes
Use version checks and monitoring to detect API breakage. Assign responsibility for dependency changes and ongoing maintenance before release.
Choose the connection
your systems can support.
Check interfaces, licensing, authentication and rate limits before committing to an approach. Where access is restricted, we explain manual or batch alternatives and their operating implications.
Custom code, integration platforms and infrastructure selected around the exchange.
Custom development
Node.js
TypeScript
Python
.NET
Workflow automation
n8n
Make
Zapier
Power Automate
Enterprise integration
Workato
Boomi
MuleSoft Anypoint Platform
Messaging & events
RabbitMQ
Apache Kafka
Amazon SQS
Amazon EventBridge
Google Cloud Pub/Sub
Azure Service Bus
API management
Kong
Amazon API Gateway
Google Cloud Apigee
Azure API Management
Data integration
Airbyte
Apache NiFi
Connection methods REST · GraphQL · Webhooks · File exchanges
Connect the applications your teams use, alongside existing databases and custom systems.
CRM & sales
Salesforce
HubSpot
Zoho CRM
Microsoft Dynamics 365 Sales
ERP & operations
SAP S/4HANA
Oracle NetSuite
Microsoft Dynamics 365 Business Central
Odoo
Accounting & finance
Xero
QuickBooks Online
Sage Intacct
Zoho Books
Commerce & payments
Shopify
WooCommerce
Adobe Commerce
Stripe
Service & IT operations
Zendesk
Freshdesk
ServiceNow
Jira Service Management
Workplace & collaboration
Microsoft 365
Google Workspace
Slack
Microsoft Teams
Existing applications & data
Custom applications
Legacy systems
PostgreSQL
MySQL
SQL Server
From one defined exchange
to a supported connection.
Agree the first integration boundary and how you will review it. Expand only when the records, failure paths and operational responsibilities are understood.
Build with the people who own the process.
Your team brings the system owners, vendor contacts, sample records and access requirements. Together we agree acceptance criteria, rollout timing and who can authorise the move into use.
Discuss your systemsReview access and define the contract
Confirm API capabilities, dependencies, data ownership and update direction.
What you receive Connection scope, field mappings and known constraints.Build and test the exchange
Review normal updates, missing values, duplicates, timeouts and conflicting changes.
What you receive Working integration and acceptance evidence.Roll out with a recovery plan
Agree cutover, reconciliation and the fallback if the new connection cannot complete its work.
What you receive Release plan, monitoring and a recovery runbook.Hand over the operating knowledge
Assign access, alert handling and maintenance, including ownership of vendor and API changes.
What you receive Documentation, support boundaries and named responsibilities.Scope the connection.
Plan the ongoing work.
The number of systems is only part of the estimate. Vendor access, data quality, mapping complexity, volumes and recovery requirements all affect the work.
Include licence charges, hosting, monitoring and maintenance alongside the build. API changes need an owner after launch.
Bring one handoff to the conversation.
- The systems and teams involved
- A sample record and the change it needs to carry
- Where delays, errors or manual copying happen
- Available API documentation and vendor contacts
We’ll identify what needs validating before estimating the connection and its delivery approach.