Connected systems.
Work that moves forward.

We connect your CRM, finance and operational platforms so information moves with the work. Revni designs and builds the interfaces, data mappings and recovery paths behind dependable system handoffs.

Discuss your integrationExplore what we connect
Keep the systems in agreement
CRMCustomer record
FinanceAccount record

Record matched · Update acknowledged

Failed connection? Retain, retry and reconcile.
Every update has a traceable outcome.
APIs & data mappingCRM, ERP & financeRecovery & reconciliation

Where does the
handoff break down?

Start with the business task and the systems involved. A useful integration removes a specific gap while keeping the tools that already work.

People copy the same information

A customer or operational record is re-entered across systems. Establish which fields should move, in which direction and who owns them.

Define the exchange

Updates fail without anyone knowing

A connection exists, but missing or duplicated records create more work. Review delivery, alerts and the route to recovery.

Make failures visible

A platform is changing

A new CRM, finance system or API needs to fit the current operation. Check access, dependencies and a manageable transition.

Check the constraints

Keep useful platforms.
Connect the work between them.

We build integrations around the records, decisions and handoffs your teams rely on. The scope can cover one connection or a coordinated exchange across several systems.

Business systems

Connect the process across teams.

Link the platforms that support one business process, so an approved change can reach the people and systems that depend on it.

Process boundaries · Record ownership · Connected handoffs

CRM integration

Keep customer information in context.

Connect enquiry capture, qualification and customer activity to your CRM. Agree which records can be created or updated and how existing customers are matched.

Customer matching · Activity updates · Approved fields

ERP & finance

Carry approved information into operations.

Connect finance, inventory and operational platforms with field mapping, validation and reconciliation. Keep rejected updates visible to the team responsible for resolving them.

Account records · Operational updates · Reconciliation

APIs & data integration

Make the exchange dependable.

Build against supported interfaces, transform data into the required format and handle authentication, versions and duplicate updates. Connect existing services or develop an API where the scope requires it.

REST & GraphQL · Data mapping · Versioned interfaces

Agree what moves.
Know which system owns it.

A connection starts with business rules. We define the source of truth, matching rules and permitted changes before choosing how to transport the data.

Example · Customer record update
CRM · SourceApproved customer details

Record identifier + change version

Finance · DestinationMatched account record

Accepted update + acknowledgement

Match and validate before sending. Confirm delivery from the destination’s response.

Ownership and direction

Ownership can differ by field. Agree which system wins when values conflict, which changes may flow back and who can approve a correction.

Timing and dependencies

Agree how fresh each business task needs its data to be. Scheduled updates may be sufficient; event-driven processing suits work that needs a faster handoff.

Mapping is more than matching field names.

Define formats, required values and stable record identifiers. Missing or inconsistent data needs an agreed resolution before it creates a partial record downstream.

A failed connection
needs a next step.

If finance cannot accept the update above, keep it pending. Your team needs a clear route to recovery, with an owner for anything that cannot be resolved automatically.

When finance is unavailable

Pending until acknowledged.

Retain the record, recover the connection, confirm the result.

  1. Retain the update

    Keep the approved data, version and stable event identifier so the original work is not lost.

  2. Retry within agreed limits

    Use controlled retries and duplicate-handling rules. Send unresolved failures to a named owner.

  3. Reconcile the result

    Check the acknowledgement and surface mismatches. Give operators enough context to investigate or replay safely.

Visibility without unnecessary exposure

Agree alert thresholds, log retention and access. Record the context needed to investigate without copying sensitive information into every log.

Keep pace with vendor changes

Use version checks and monitoring to detect API breakage. Assign responsibility for dependency changes and ongoing maintenance before release.

Choose the connection
your systems can support.

Check interfaces, licensing, authentication and rate limits before committing to an approach. Where access is restricted, we explain manual or batch alternatives and their operating implications.

Custom code, integration platforms and infrastructure selected around the exchange.

Custom development

  • Node.js
  • TypeScript
  • Python
  • .NET

Workflow automation

  • n8n
  • Make
  • Zapier
  • Power Automate

Enterprise integration

  • Workato
  • Boomi
  • MuleSoft Anypoint Platform

Messaging & events

  • RabbitMQ
  • Apache Kafka
  • Amazon SQS
  • Amazon EventBridge
  • Google Cloud Pub/Sub
  • Azure Service Bus

API management

  • Kong
  • Amazon API Gateway
  • Google Cloud Apigee
  • Azure API Management

Data integration

  • Airbyte
  • Apache NiFi

Connection methods REST · GraphQL · Webhooks · File exchanges

From one defined exchange
to a supported connection.

Agree the first integration boundary and how you will review it. Expand only when the records, failure paths and operational responsibilities are understood.

Build with the people who own the process.

Your team brings the system owners, vendor contacts, sample records and access requirements. Together we agree acceptance criteria, rollout timing and who can authorise the move into use.

Discuss your systems

Review access and define the contract

Confirm API capabilities, dependencies, data ownership and update direction.

What you receive Connection scope, field mappings and known constraints.

Build and test the exchange

Review normal updates, missing values, duplicates, timeouts and conflicting changes.

What you receive Working integration and acceptance evidence.

Roll out with a recovery plan

Agree cutover, reconciliation and the fallback if the new connection cannot complete its work.

What you receive Release plan, monitoring and a recovery runbook.

Hand over the operating knowledge

Assign access, alert handling and maintenance, including ownership of vendor and API changes.

What you receive Documentation, support boundaries and named responsibilities.

Scope the connection.
Plan the ongoing work.

The number of systems is only part of the estimate. Vendor access, data quality, mapping complexity, volumes and recovery requirements all affect the work.

Include licence charges, hosting, monitoring and maintenance alongside the build. API changes need an owner after launch.

Bring one handoff to the conversation.

  • The systems and teams involved
  • A sample record and the change it needs to carry
  • Where delays, errors or manual copying happen
  • Available API documentation and vendor contacts

We’ll identify what needs validating before estimating the connection and its delivery approach.

Connected thinking.

Follow the decisions further.

Make the next handoff work.

Tell us what needs to move, where it starts and where it gets stuck. We’ll help define the right connection.

Discuss your integration See how we work

A useful first conversation.

You don’t need a finished brief. Bring the problem, the systems involved and what a better outcome would look like.

We understand the contextIdentify the questions worth answeringAgree a practical next step